My Smartphone stands for good quality at low prices and offers a modern concept with a diverse selection of mobile phones, iPads, iPods, laptops, and smartwatch accessories, such as cases, screen protectors, all types of headphones, and chargers. At My Smartphone, you can browse the products, try them on, and then buy with complete peace of mind.
For our customers’ satisfaction, we offer on-site mobile phone repairs within a short timeframe.
Furthermore, we arrange mobile phone and DSL contracts according to our customers’ wishes, with affordable and high-quality plans from various providers.
Customers also have the opportunity to purchase prepaid SIM cards and credit.
Terms and Conditions:
Exchanges are possible: Only for goods or vouchers. When purchasing in-store. The general rule is “a contract is a contract” and “a purchase is a purchase.” At the moment the contract is concluded (payment at the checkout and handover of the goods), a binding contract is formed for both parties. The retailer must deliver the goods, and the customer must pay the purchase price. There is generally no right of withdrawal or cancellation for customers when purchasing in a physical store. The law assumes that one should consider what one wants before concluding a contract. After all, everyone is considered a “mature citizen.” This misconception is perpetuated by the fact that some retailers offer returns without question if the customer is dissatisfied. They agree and refund the money. However, this is a courtesy and more than they are legally obligated to do. Some retailers will only accept returns under certain conditions if the customer is not satisfied. This can mean that certain goods are excluded from exchange, or that the return is only possible in exchange for a voucher. Since the seller is not legally obligated to accept returns at all, they can set the conditions.
