Career Changer in Optical Retail (m/f/d)
Do you want to help people see better, even without prior professional experience? Then you’re a perfect fit for us! As part of an open, supportive team, you will discover the fascinating world of optical retail step by step. Using modern technology and high-quality products, you will guide our customers on their journey to finding the perfect pair of glasses. In doing so, you won’t just ensure clear vision—you’ll create special, delightful moments every day.
What to expect. Your responsibilities.
- You combine empathy with your new professional knowledge to guide customers step-by-step toward the perfect pair of glasses—always in a friendly, approachable, and competent manner.
- You assist with the individual selection of suitable lenses, offer fashion-forward advice on modern frames, and ensure every pair of glasses fits perfectly and feels comfortable.
- You use modern technology to bring precision to the consultation process, helping to ensure a perfect visual experience for every customer.
- To keep things running smoothly, you also handle organizational tasks and shape a consultation process that truly delights our customers.
Why we look forward to meeting you. Your profile.
- You have some initial experience in customer service—ideally in retail, such as sales or a similar service-oriented role.
- Your empathetic and open demeanor creates an atmosphere of trust where customers feel comfortable and well cared for.
- You are interested in fashion and current trends, and you enjoy bringing your keen eye for style into your consultations.
- You work independently yet value teamwork within a close-knit, friendly group, and you take on responsibility with enthusiasm.
We give it our all. Your benefits.
- Free five-week introductory training course on customer consultation at Fielmann.
- Attractive remuneration, a 13th-month salary, and bonus payments.
- Annual budget of €1,500 for Fielmann products for you and your family.
- Employee shares, employer-funded savings schemes, and numerous other benefits.
- Continuous professional development: e.g., at the Fielmann Academy at Plön Castle, in our regional training centers, or via modern e-learning.
- A future-proof work environment that combines innovation and growth with a family-like team culture.
Does this sound like a job where you can showcase your strengths? You can submit your application via our career portal in just a few minutes. We look forward to receiving your online application, including your earliest possible start date!
The Fielmann Group is the third-largest company in the global optical industry. This publicly listed family business serves customers with eyewear, contact lenses, and hearing systems through an omnichannel business model.